Success Stories


By Heathrow

Published 24th July 2018

Dominika Socha, Cabin Crew, British Airways
Dominika attended the Heathrow Jobs & Careers Fair in 2015, while studying Airline and Airport Management at the University of West London.

Dominika lives in Ealing and attended the fair in the hope of finding full-time employment while completing her 3 year management degree. The British Airways recruitment team were onsite promoting employment opportunities at the airline.  Dominika met a British Airways apprentice on the day and gained some insight into the opportunities available at the airline and the application process.

After applying online immediately for a position as Cabin crew, Dominika was invited for an assessment day and interviews.  She was delighted to be offered the role and, following intensive training, she is now a member of the British Airways flying crew.

“I have always had the dream to build a career in aviation.  I am lucky to be able to combine both my studies and full time employment together.  I sacrifice a lot, but the hard work pays off and British Airways is very supportive.  I am proud to wear my uniform and play an important role within the team.

I get to travel all over the world, crossing multiple time zones combining both short and long-haul flights.  I continue to be focused and driven to continue building my career and one day hope to work in the management office for BA at Terminal 5, inspiring others to take the same route.” – Dominika Socha

John Flett, Senior Lecturer and Course Leader in Aviation at the University of West London explains, “The University of West London’s London College of Hospitality and Tourism is supportive of our students undertaking work experience within the chosen field of study.”

“Dominika, and the other students working within the aviation sector, share real-world examples in the lecture theatre, supporting the academic concepts and enhancing the learning experience. It is also of individual benefit as Dominika has proven by achieving one of only 5 PM Trust Scholarships awarded within the College based partly on her academic achievement.”

Sabrina, Passenger Agent, OmniServ
OmniServ provides a comprehensive range of passenger care and security services to the world’s leading airlines and airports including: Passenger Services Person, Ambassador Hosts, Retail Hosts, Security, Aircraft Services and Cleaning.

Amy Parkin from the HR team at OmniServ shares her experience:
“The Heathrow Jobs & Careers Fair is an ideal platform to promote our company and to source ideal candidates for our various areas of operation. From Passenger Service Agents or Ambassadors to Airport Duty Managers, we have found the fair attracts a good calibre of candidate, people who are genuinely interested in pursuing a career within the Airport environment.

“Sabrina attended the fair in 2014 and expressed an interest in joining OmniServ and particularly our Passengers with reduced mobility operation (PRM) and became employed as an agent.

Sabrina has grown from strength to strength within the team and during her employment she has quickly progressed to the role of Supervisor.

“We will be returning to the fair next year which is scheduled just in time for our recruitment drive, in order to capture another round of candidates to assess for our seasonal busy period.”

Ruslanas Kniazizvas, Assistant Manager, Delaware North
Kerry Richards, Recruitment Manager for Delaware North shares the company’s success from exhibiting at the Heathrow Jobs & Careers Fair.

“We promote our range of vacancies through our careers website but welcome the chance to meet potential future employees face to face from the local community at the fair.

“We are proud to promote that Ruslanas Kniazizvas attended the Heathrow Jobs and Careers Fair in 2014 as a visitor, who expressed great interest in our career opportunities, who met the team on the day and handed in his C.V.  Shortly afterwards Ruslanas was invited to attend an interview and recruitment selection process and was successful to join the team full-time as Assistant Manager.

“Ruslanas was proud to return to the fair himself again in 2015 promoting our company services and share his success story to new visitors.”

Inam Rana, Grounds Operations Agent, British Airways
Inam Rana visited the Heathrow Jobs and Careers Fair in 2014 having seen the event promoted online. At the time he was studying IT and Business Management at Hertfordshire University and visited the fair in the search for graduate schemes and employment opportunities.

Inan met the recruitment team from OmniServ, who were promoting skilled vacancies and opportunities with the Passenger Service Team. Following the event Inam was invited for an interview and shortly afterwards was offered the post of Passenger Service Agent.

Inam worked with OmniServ for 12 months and he has now moved on to work as a ground operations agent for British Airways.

“On my visit to the Heathrow Jobs & Careers fair last year, I was overwhelmed by the number of exhibitors and it became difficult for me to choose which job to go for, I was spoilt for choice!

“It is a great opportunity for students like me to be able to join the airport through such well organised fairs and have the unique chance of actually speaking to the employers and have a good idea of what they expect from you and discuss any questions you may have.

“From a very young age I was a special education needs child who was unable to speak or communicate properly. I truly believe no matter what problems you have if you work hard and follow your dreams you will one day succeed.  My long term plan is to work towards a management role at the airport and to inspire others.” – Inam Rana

Karen Chalk, HR Executive at OmniServ explains OmniServ pride themselves on giving legendary service to their passengers at Heathrow.  “We currently have a number of students on a years’ placement working with us to gain experience which will support their university courses and their future careers.”

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By Heathrow

Published 24th July 2018