Heathrow reaches milestone year with 80.1 million passengers as revenues grow 3%


By Heathrow

Published 21st February 2019

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Heathrow recorded over 80 million passengers for the first time in history as revenues rose, charges fell, and new routes were added in 2018, financial results released today revealed.

Heathrow climbed to the best year in its history after eight years of consecutive growth. For the first time, Heathrow welcomed a record-breaking 80.1 million passengers (+2.7% vs 2017) whilst delivering excellent service at a lower cost. Airport charges fell 1% to £21.78 and 81.9% of passengers said they had an “Excellent” or “Very Good” experience at Heathrow.

New routes during 2018 also helped boost Britain’s trading opportunities with Heathrow doubling its Chinese connections in 2018, adding six new cities including Europe’s only flight to Shenzhen, the home of Asia’s Silicon Valley. These new services helped to push global trade flowing through Heathrow to 1.7 million tonnes.

It wasn’t just new growing international destinations either. Heathrow’s domestic connections are set to grow to 10 as new services to Newquay begin in April and new services to Guernsey (announced today by Flybe) begin in the summer. Following the re-launch of the Inverness services, the UK’s two furthest mainland airports will now be connected to the nation’s hub boosting trade and travel opportunities.

INFOGRAPHIC: 2018 Heathrow financial results summarised

Click on the image to view a larger version.

Revenue and retail spend up, while almost £800m invested into the airport…

Heathrow remains a well-run business in strong financial health with revenues climbing 3% to nearly £3 billion on the back of strong retail spend and increased demand to fly – supporting £793 million of investment into the airport.

Source: Visit Guernsey

Flybe has today announced a new link between Heathrow and Guernsey. This will take Heathrow’s UK connections up to 10 in the summer.

Adjusted EBITDA climbed 4.4% to £1,837 million. Remaining competitive in the lead-up to expansion remains a priority, with a focus on efficiency resulting in operating costs per passenger falling 2% to £14.14.

Heathrow continues also to be unique amongst global infrastructure assets, raising close to £2.3bn from private investors across seven currencies (up from £1bn in 2017). Growing demand to invest in Heathrow underpins the airport’s plans to entirely privately finance expansion and builds the airport’s financial resilience ahead of Brexit (extending our liquidity horizon to March 2021).

This investment demand also follows on from one of the largest ever parliamentary majorities on the Airports National Policy Statement and Heathrow’s preferred masterplan continuing to take shape. The airport will release the detailed plans in further consultation in June 2019, and remains on-track to submit a planning application in 2020 and for the first flights to use the new runway in 2026.

“2018 was the best ever year at Heathrow. We were voted best airport in Western Europe by passengers, while continuing to drive down costs.”

John Holland-Kaye, Heathrow CEO

John Holland-Kaye, Chief Executive Officer of Heathrow, said, “2018 was the best ever year at Heathrow. We were voted best airport in Western Europe by passengers, while continuing to drive down costs. We improved safety and closed our gender pay gap.”

“We were named “Responsible Business of the Year” and won an overwhelming parliamentary majority in support of Heathrow expansion. We remain on track to open the new runway in 2026. I am very proud of the outstanding work of 76,000 colleagues across the airport, who are delivering for Britain.”

5.9 million passengers also travelled through the UK’s only hub airport in January, kickstarting 2019’s passenger growth – an increase of 2.1%.


By Heathrow

Published 21st February 2019